Polar

Polar Help Desk Free 4.1

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Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source code available for purchase - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing models Key benefits: - Fully functional web based help desk, commercially free for 1 named user - Reports and clear user-friendly interface - Incorporate proven Incident Management process based on ITIL and best practices procedures - Increase support staff awareness of both customer expectations and IT service management objectives - Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable. - Customer service requests are fulfilled through Service Level Management processes - Achieve consistent service levels - Balance required service levels against the service cost - Minimize the adverse business impact of incidents through faster resolution (enabled with the automated support processes) - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Solve the spam problem by transferring communication from email to help desk

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Platform: WinXP,Windows2000,Windows2003 Category: Business::Helpdesk and Remote PC
Type: Freeware Cost: $0.00 US
Size: 9722 K, Released: 2007-02-19

Download Polar Help Desk Free

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Polar Zip Light Free 5.0

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Description:

Polar Zip Light is a free zipping component for use in any Windows application. It is an ActiveX control, which adds seamless data compression solutions to you applications. It performs adding, extracting, deleting and listing files in archives. Polar Zip Light is ideal for individuals, small business and enterprise software developers. It is user-friendly and free, suitable for beginners and professionals. Polar Zip Light is compatible with PKZIP 2.04g file format. Its key features include: 1. Standard Zip and UnZip Actions: creating and deleting zip files, compressing and decompressing entire directories and their contents or a list of directories, specifying the directory where files will be decompressed to 2. General zip information like using wildcards to specify the files to be processed, specifying the name and location of a zip file, events provide data such as file size before compression, the compressed file size and other information, getting the full control over zip comments 3. General process information like setting compression level, working on temporary copies of zip files for maximum safety, getting notification whenever a file is zipped, unzipped, updated, deleted, etc. Also all operation can be aborted. Providing the status of the progress by file and globally with the data shown as percentages, bytes and file counts. Easily updating your progress bars directly with this information, option of limits file processing based on file dates: does not operate on files modified after/on the date you specify.

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Platform: Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000,Windows2003 Category: Development::Components and Libraries
Type: Freeware Cost: $0.00 US
Size: 6932 K, Released: 2006-06-26

Download Polar Zip Light Free

Keywords:
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